What information we have
We have email addresses of people who have emailed us directly or via the contact form on our website.
We have email addresses of people who have placed orders with us.
We keep records of purchases made in our accounting system, including delivery address and contact email.
We do not have any credit card details, as these are handled securely by payment through PayPal.
What we do with the information
We use the information to respond to emails and to fulfil book orders.
We do not share the information with anyone else.
How we store your information
After processing orders or responding to queries, we keep contact details of private customers in case they get in touch regarding an order.
We keep contact details of business customers (retailers and resellers) in order to keep in touch occasionally and check if repeat orders are required.
We store details of sales (including contact emails and delivery addresses) on FreeAgent, our external accounting system, which complies with GDPR.
Your data protection rights
Catkin Press respects your right of privacy. If you tell us that you do not wish to have your personal information used in the ways we have specified, we will respect your wishes (except where we need to retain data for legal reasons).
You have a right to apply for a copy of the information about you that we hold and to have any inaccuracies corrected by contacting us at firstname.lastname@example.org.
Our contact details
Catkin Press Ellangowan Polinard Comrie Perthshire PH6 2HJ
T: 01764 670987
M: 07801 896439